7ccc Privacy Policy
How your personal information is collected, used, and protected — 7ccc's full privacy policy is detailed here.
This privacy policy applies to all users of the 7ccc platform. By using our website, you are considered to have accepted the terms of this policy. We give the highest priority to the security of your information and use international-standard SSL encryption and security measures.
Definitions and Introduction
In this privacy policy, "7ccc", "we", "our", or "platform" refers to the 7ccc website and its related services. "User", "you", or "your" refers to any person who has registered on our platform or is using our services.
"Personal information" means any information that can directly or indirectly identify a person — such as name, email address, mobile number, national ID number, financial information, and any account-related details.
This policy has been prepared in accordance with existing data protection guidelines in Bangladesh and international best practices.
What Information We Collect
When registering and using services on the 7ccc platform, we collect the following types of information:
a) Registration Information
- Full name and date of birth
- Active email address
- Mobile number (including numbers linked to bKash / Nagad / Rocket)
- Password (stored in encrypted form — never visible directly)
- Address and nationality
b) Identity Verification Information (KYC)
- Scanned copy of National ID (NID) or passport
- Selfie or photo (if required)
- Bank or mobile banking account details
c) Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Login date, time, and account activity logs
- Cookies and session data (see details below)
- Referral source and page navigation information
Purpose of Information Use
7ccc uses your information only for specific and legitimate purposes. The main reasons we use your information are as follows:
Information is used to create, verify, and securely maintain your account.
Information required to process deposits, withdrawals, and bonuses is used.
Information is used to provide accurate and prompt assistance through 24/7 live chat support.
Information is used to detect suspicious activity and ensure account security.
Used to inform you of relevant promotions, bonus offers, and important service updates.
Used for statistical analysis and research to improve the platform experience.
We never sell or rent your personal information to advertising third parties. Information is shared with third parties only for service operations and under strict confidentiality agreements.
Information Sharing and Disclosure
7ccc does not share your personal information with third parties as a matter of policy, however exceptions may occur in the following special circumstances:
Service Provider Partners
Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer communication services. These partners are contractually bound to comply with our privacy policy.
Legal Obligations
Information may be disclosed in response to applicable laws of Bangladesh, judicial orders, or legitimate requests from government authorities. In such cases, we will always provide only the minimum information necessary.
Business Transfers
In situations such as business mergers, acquisitions, or asset sales, user information may be transferred to new ownership. In such cases, we will notify users in advance and ensure that the protections of this privacy policy remain in place.
- We never sell your information to advertisers.
- We never add your information to spam or marketing lists.
- We never transfer information to unauthorized third parties.
Cookies and Tracking Technologies
The 7ccc platform uses cookies and similar technologies that improve your browsing experience and help operate the service effectively.
Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core platform functions — disabling these will make it impossible to use the service.
- Performance Cookies: Used to analyze page load speed, detect errors, and assess the user experience on the platform.
- Functionality Cookies: Remember information for language preferences, account settings, and personalized experiences.
- Analytics Cookies: Collect statistical data to evaluate and improve the overall performance of our platform.
You can control non-essential cookies through your browser settings. However, please note that disabling some cookies may limit certain features of the platform.
Data Security Measures
7ccc uses multiple industry-standard security layers to protect your personal and financial information:
All data transmissions are protected by 256-bit SSL encryption — third parties cannot intercept them.
Passwords are never stored directly; strong hashing algorithms are used.
Only authorized staff can access information for specific reasons — strict internal policies apply.
Advanced firewalls and intrusion detection systems ensure protection at the server level.
Regular technical audits and tests are conducted to identify security vulnerabilities.
Regular secure backup procedures are maintained to avoid the risk of data loss or damage.
Please note, however, that no method of data transmission or storage over the internet is 100% secure. We strive for maximum protection, but keeping your account password confidential and avoiding logins from unfamiliar devices is your own responsibility.
Your Rights and Controls
7ccc believes that users have the right to maintain control over their own personal information. You may exercise the rights listed below at any time:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may ask to correct inaccurate or outdated information.
- Right to Erasure: You may request that your information be deleted beyond what is required by legal obligations.
- Right to Object to Processing: You may object to the use of your information for specific purposes.
- Data Portability: You may request your information in a structured, machine-readable format.
- Right to Opt Out of Marketing Communications: You may stop receiving promotional messages at any time.
To exercise these rights, contact our support team at: [email protected] — we will endeavor to respond within 30 business days of receiving your request.
Data Retention Period
7ccc retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, financial transaction records are kept for the time required to meet applicable legal obligations.
- KYC Documents: Identity verification documents must be retained for the period specified under applicable regulations.
- Marketing Preference Data: Once you request to stop marketing communications, that preference is recorded and takes effect immediately.
At the end of the retention period, information is securely deleted or permanently anonymized so that no individual can be identified in any way.
Protection of Minors
7ccc's services are for people aged 21 and over only. We do not knowingly collect any personal information from minors.
An age verification process is carried out at registration. If for any reason a minor's information enters our database, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please contact [email protected].
Important: For people aged 21 and over only. Parents and guardians should monitor their children's online activity and use browser parental controls where necessary.
Policy Changes and Updates
7ccc may revise this privacy policy from time to time. Before changes take effect, we will:
- Update the "Last Updated" date at the top of this page.
- Notify users by email in the case of significant changes.
- Display a notification when logging in to the platform.
Continued use of the platform after changes have been made will be considered acceptance of the revised policy. We recommend that you review this page regularly.
Contact Us
If you have any questions, requests, or concerns about this privacy policy, please contact us:
Email: [email protected]
Live Chat: 24/7 support available directly in Bengali
Response Time: Within 30 business days (privacy requests)
Our privacy team reviews each of your requests carefully. Our commitment to responsible data management is unwavering — your trust is our most valuable asset.
To read our other policies: Terms and Conditions · Responsible Gaming · About Us